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If you are still having troubles, your Account Manager can help run through the above steps and troubleshoot with you. If you are still having troubles and using Google Chrome, you may want to try printing a label from Firefox.Refresh your BridalLive screen and try to print a label again.When you have completed the Dymo software installation, THEN you can plug the Dymo printer USB back into your computer.If you are using Firefox, your download will appear to the right of your URL bar with a downward arrow.If you are using Google Chrome, your download will be located in the bottom left corner.Go through the installation steps as they appear. Open the downloaded software installer on your computer.Once you have uninstalled the first DYMO software, go to this link.

Select the DYMO software from the list and click "Uninstall.".Depending on your version of Windows, you may need to click "Uninstall a Program" to get to the list of programs to uninstall.Windows Computer - Go to Control Panel Programs and Features.The first step is to uninstall the DYMO software from your computer.Leave the USB unplugged until instructed to plug it back in. Unplug the Dymo printer's USB cord from your computer.To troubleshoot and resolve most DYMO issues, you will uninstall and reinstall the specific version of the DYMO software listed below. Sometimes, if your computer does not have a specific version of the DYMO software, the DYMO software will not work with a browser even though it works independently of a browser in the Dymo software. DYMO Labelwriter software has become a helpful tool working in conjunction with BridalLive to create product labels in your store.